We don’t lie when we say 99% of your questions can be answered with tutorials from our help center. However, we understand it’s not always easy to find them; after all, with over 9 applications and 300 different tools, there’s A LOT of content to sift through.

We firmly believe in automating information delivery for swift and efficient problem-solving. Thanks to this, you can now easily find the tutorial you need by asking our Support AI directly.
Here are the steps to guide you through:

1.- You’ll need access to WhatsApp. If you’re on a desktop, open WhatsApp Web and log in. If you’re on a mobile device, simply have the app installed.

2.- Click here to open the chat with our AI.



Send your question in the chat. Be as specific as possible, mentioning the app you’re referring to and using the correct tool name.

Before you start, it is important to know that this IA can answer you in any language, you only need to ask it in the language of your choice.

❌ Wrong way to change the language:



✅ Correct way to change language:



Here are some examples to guide you:

It’s essential to phrase your query correctly, i.e., in the form of a question. Remember, you’re interacting with an artificial intelligence, so you need to be direct and practical:

❌ Don’t ask the AI step by step to complete a process in our apps, because it is not trained and may give wrong answers.



✅ Do ask it for the tutorial of what you need and follow it.



❌ DON’T DESCRIBE THE PROBLEM: While the bot will try to provide the best response, it might not be the most accurate one



✅ DO ASK A SPECIFIC QUESTION: Ensure to include the question mark so the bot can identify your query and provide a precise answer.



Remember, we don’t offer technical support. Our support material is available for you to read according to your needs. However, if necessary, you can schedule a call with our agents for personalized assistance.

It’s important to specify the application and the tool you need information about so our support system can quickly identify the information you need.

❌ DON’T BE VAGUE OR UNSPECIFIC



✅ DO SPECIFY THE APP YOU NEED HELP WITH AND, IF POSSIBLE, THE FEATURES OF THE TOOL YOU NEED SUPPORT WITH.



When you get the tutorial indicated to your needs, you only need to click on the link that our chat will provide you and visit the corresponding page.