Welcome to our tutorial on mastering the Smart Reply feature in OmniChat! Whether you’re looking to streamline your chat interactions or boost response efficiency, this guide will walk you through the steps to enable and utilize real-time response suggestions effectively.

Smart Reply suggests quick responses in real-time during a conversation. Once active, you will see the suggested replies in the conversation area, if any.

Information #

• The Smart Reply feature initially checks for suggestions from the Dialogflow chatbot, provided it is active. If there is at least one suggestion, it will promptly display the results. However, if Dialogflow is inactive, or there are Dialogflow suggestions, the OpenAI suggestions will be returned instead.
• If the language detection feature is active, the smart replies will use language detection as well.
• If the multilingual via translation feature is enabled, the smart replies will utilize multilingual translation as well.
• To read the complete text of a smart reply, hover the mouse pointer over it for a duration of 3 seconds.
• To restore the previous message, press the keyboard shortcuts CTRL + Z.
  If you have additional doubts, remember that you can always contact us.