Discover how to enhance your efficiency in the OmniChat admin area with these essential keyboard shortcuts. This guide will show you how to navigate, manage messages, and streamline your workflow using keyboard commands.
Admin area keyboard shortcuts are enabled on both PC and MAC and work as follows:
| Shortcut | Description |
|---|---|
| ENTER or SPACE |
Confirm or close a dialog alert; the same as clicking OK. |
| ESC or CANCEL |
Decline a dialog alert and close it. |
| SHIFT + ENTER or CTRL + ENTER |
Add a line break to a message. This only works for the admin editor. |
| ESC | Close a lightbox. |
| CANCEL | In the admin conversations area, archive a conversation, or delete it. |
| CTRL + UP/DOWN ARROW | In the admin conversations area, navigate between the conversations of the list. |
| CTRL + RIGHT/LEFT ARROW | In the admin users area, navigate between the users. |
| CTRL + V | Paste an image from the clipboard and send it as message. |
| CTRL + Left mouse click | To perform actions like archiving, deleting, marking as read, or marking as unread on conversations in the admin area, press and hold the CTRL button while selecting them from the list on the left. |
If you have additional doubts, remember that you can always contact us.
