Welcome to our guide on managing LINE messaging through OmniChat. This tutorial covers message response times, supported features, and how OmniChat integrates with LINE for effective communication.
- You have 7 days from when the end user’s message was sent from WhatsApp to reply to the message.
- Stickers are not supported.
- OmniChatĀ rich messagesĀ are automatically converted to LINE rich messages when possible, otherwise they are removed from the message.
- LINE conversations and messages are compatible withĀ queue and routing.
- The chatbot is supported. TheĀ human takeoverĀ feature is supported.
- The supported AI features includeĀ language detetction,Ā spelling correction,Ā multilingual via translation,Ā Google search.
- TheĀ follow-up messageĀ is supported, but the message is always sent, also if an agent replies.
- TheĀ offline message is supported, but the timetable is not sent.If you have additional doubts, remember that you can always contact us.
