In this article you will learn how to use AI Reply in BotCommerce for WhatsApp and Telegram Chatbot:

Access Bot Manager

Go to the Bot Manager from the BotCommerce dashboard.

Select the bot account for which you want to create the bot.

Select Bot Reply.

Create a Bot Flow

Click on the Create button to go to the Visual Flow Builder.

Double-click on the Start Bot Flow to name your bot.

Add a trigger and double-click on it.

Enter keywords that will trigger the bot, separating them by commas.

Drag the AI component from the dock menu.

Connect it with the Start Bot Flow.

Double-click on the AI component.

Enter the training data to train the AI to respond accordingly.

Click on the OK button.

Add an image reply after the AI component (optional).

Save the bot.

Send a message with any of the keywords to test the bot reply.

Verify that the AI generates a reply based on the training data.

Use the AI reply for the no match bot reply.

Go to BotCommerce, select the action buttons, and then select No Match.

Remove the default text reply and drag the AI reply, connecting it with the Start Bot Flow.

Double-click to write the training data.

Click on the Save button.

Go to Configuration and enable the no match reply.

Save the changes.

Test the no match reply to ensure it works correctly.

The bot will answer any kind of queries, similar to how ChatGPT responds.

By using AI replies, you can enhance the capabilities of your WhatsApp and Telegram bots, making them more responsive and effective.