📁 How to Send Multimedia Files in WhatsApp and Telegram with BotCommerce

📚 Learn how to send multimedia files like images, videos, audio, and other files during WhatsApp and Telegram live chats using BotCommerce. Follow these simple steps to enhance your live chat experience.

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Access Live Chat #

Go to the live chat section from the BotCommerce dashboard.

Select the subscriber to whom you want to send the attachment.

Send Multimedia Files #

Click on the attachment button.

Click on “Upload”.

Select the file from your hard drive.

The file will be sent to the subscriber.

 

Verify on WhatsApp #

Check WhatsApp to ensure the file has been received by the subscriber.

Send Multimedia Files on Telegram #

Follow the same steps to send multimedia files during Telegram live chats.