📁 How To Send Multimedia Files In WhatsApp And Telegram With BotCommerce - Help Center

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📁 How to Send Multimedia Files in WhatsApp and Telegram with BotCommerce

📚 Learn how to send multimedia files like images, videos, audio, and other files during WhatsApp and Telegram live chats using BotCommerce. Follow these simple steps to enhance your live chat experience.

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Table of contents

Access Live Chat
Send Multimedia Files
Send Multimedia Files on Telegram

Whether you’re using WhatsApp or Telegram, this guide will show you the steps to attach and send files seamlessly, ensuring efficient communication with your customers. Let’s get started!

Access Live Chat

Go to the live chat section from the BotCommerce dashboard.

Select the subscriber to whom you want to send the attachment.

Send Multimedia Files

Click on the attachment button.

Click on “Upload”.

Select the file from your hard drive.

The file will be sent to the subscriber.

Check WhatsApp to ensure the file has been received by the subscriber.

Send Multimedia Files on Telegram

Follow the same steps to send multimedia files during Telegram live chats.

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