Access Live Chat #
Go to the live chat section from the BotCommerce dashboard.
Select the subscriber to whom you want to send the attachment.
Send Multimedia Files #
Click on the attachment button.
Click on “Upload”.
Select the file from your hard drive.
The file will be sent to the subscriber.
Verify on WhatsApp #
Check WhatsApp to ensure the file has been received by the subscriber.
Send Multimedia Files on Telegram #
Follow the same steps to send multimedia files during Telegram live chats.