🧩 How to insert and customize a widget chat in OmniChat

📚 Learn how to add a widget chat to your website with this quick guide. This tutorial will walk you through the steps to integrate and customize your chat for a better user experience.

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Want to make your website more interactive and responsive? Inserting a widget chat in OmniChat is a game-changer! It allows you to engage with your visitors in real-time, answer questions, and offer support—all within a few clicks. This step-by-step guide will walk you through the process of integrating a widget chat seamlessly into your OmniChat setup.

1. Get into the app. Log in with your credentials.

2 Go to your profile image and click on the Account button. You’ll find it in the bottom-left corner.

3 Go to Installation. You’ll find the embed code needed to add your widget chat to your website. Above the code, you’ll find more detailed instructions for connecting your widget chat.

💡PRO TIP: In case you need more help, feel free to contact us anytime.


Customize chat widget

 

1 Click on settings button. You will find it on the left side tool bar.

2 Click on design option: There you can customize the widget chat.

 Customize options

OmniChat offers many customization options, including the following:

  • Primary, secondary, and tertiary color.
  • The position of the chat on your page.
  • Display or hide the users or Agents profile image.
  • Add header headline and message .
  • header brand icon, image and background image.
  • Chat background.
  • Chat button position.

If you have additional doubts, remember that you can always contact us.