Access Bot Manager #

Go to the Bot Manager from the BotCommerce dashboard.

Click on Postback.

Create a New Postback #

Click on the Create button to create a new postback.

You will be redirected to the Visual Flow Builder.

Name the Postback #

Double-click on the postback to give it a name.

Add Replies #

Add replies for this postback as needed.

Finally, save the postback.

Use Postback in Another Chatbot #

From the Bot Reply section, select the bot you want to edit.

Double-click on the button where you want to add the postback.

Give a name for the button.

• • Select the button type as Postback.
  • Choose the postback ID from the list.

By following these steps, you can create a postback once and reuse it in any of your chatbots, streamlining the bot creation process.