Learn how to connect Zapier with BotCommers to send collected date in WhatsApp by following the next steps:

Create a User Input Flow in BotCommerce #

• Go to Bot Manager from the BotCommerce dashboard.

• Navigate to User Input Flow and click on the Create button.

• • Name the user input flow and the start bot flow.

Configure the Question #

• Double-click on the new question element.
• Choose the question type and write the question (e.g., “Please enter your email address”).

• Select the reply type as Email.

Add a Final Reply #

• Name the post back and add a reply (e.g., a text reply).

• Add the text for the final reply.

Add a Trigger to the User Input Flow #

• Double-click on the trigger and add keywords to activate the flow.

• Save the flow and test it on WhatsApp to ensure it’s working.

Create an Outbound Webhook in BotCommerce #

• Refresh the page and go to Outbound Webhook.

• Click on the Create button and name the webhook.

• Obtain the outbound webhook URL from Zapier.

Set Up Webhook in Zapier #

• Go to Zapier and click on the Create Zap button.

• Select Webhook as the app and Catch Hook as the event.

• Click on Continue and copy the webhook URL.

Connect Zapier Webhook to BotCommerce #

• Paste the webhook URL in BotCommerce.

• Select the action that will trigger the webhook (e.g., User Input Flow).

• Choose the data fields to be sent and save the webhook.

Test the Integration #

• Trigger the bot on WhatsApp and provide test data (e.g., an email address).

• In Zapier, click on the Test Trigger button to verify data collection.

Set Up an Action in Zapier #

• Select the app event (e.g., sending an email via Email by Zapier).

• Choose Outbound Email as the event and click on Continue.

• Map the user input flow answer to the email field, write the subject and body of the email using the collected data, and continue.

Publish the Zap #

• Click on the Test Action button to verify the email is sent.

• Go back to Zapier and click on Publish Zap, then Publish and Turn On.

You can similarly integrate BotCommerce with other third-party applications.