Learn how to configure bot settings in Bot Manager for WhatsApp by following the next steps:

Access Bot Manager #

Begin by navigating to the Bot Manager Page from your Dashboard. Click on the Configuration option.

General Configuration #

Set up your general configurations, including:

Chat with Human Email #

Provide an email address where notifications will be sent when a user initiates a conversation with a human agent.

No Match Reply #

Enable or disable the option to send a predefined reply when the bot fails to match any keywords in the user’s input.

No Match Reply Frequency Limit #

Set the frequency limit for sending the “No Match Template” response, choosing between “Every Time” or “Once a day” options.

With these settings configured, your bot will be ready to engage users effectively and provide seamless interactions based on predefined criteria and responses.