📋 How to Broadcast to an Imported WhatsApp Contact List from BotCommerce

📚 Learn how to manually import your WhatsApp subscriber list and send broadcast messages to your important subscribers using BotCommerce.

💡 PRO TIP: Click here to hire an expert to guide you in the step by step. Book a call now to learn all the tips and tricks for training your AI, or let us handle it all for you instead.

Import subscribers in Subscriber Manager by downloading and organizing a sample CSV file, uploading it, and assigning labels. Then, create a Broadcast Message using the Visual Flow Builder, personalize it, and schedule the broadcast.

Access Subscriber Manager

Navigate to Subscriber Manager.

Click on options and select “Import subscribers” from the dropdown menu.

Click on “Sample CSV” to download a sample file for proper formatting.

Open the downloaded file and organize your data. Ensure phone numbers are in regular format, not scientific format.

Change the cell format to numbers with zero decimal places to maintain proper phone number format.

Input phone numbers with your country code (e.g., 880 for Bangladesh) but without the plus sign.

Import Subscribers:

Save your file in CSV format.

Return to BotCommerce and upload your CSV file.

Verify that all subscriber information is correctly uploaded.

Assign labels to your imported subscribers.

Select a bot to associate with these subscribers.

Click on “Confirm” to complete the import process-

Create a Broadcast Message:

Go back to the BotCommerce dashboard.

Select “Broadcasting” from the WhatsApp section and click on “Create New Broadcast”.

Use the Visual Flow Builder to create your broadcast message.

Provide a name for your campaign.

Configure Broadcast Settings:

Toggle between “24 hours” and “Anytime” to select your target subscribers.

Select a message template for your broadcast.

Input variable data for personalization (e.g., product name, sale name, sale percentage).

Schedule the Broadcast:

If you want to send the message later, toggle the “Send Later” button.

Set the desired date, time, and timezone for the broadcast.

Save your workflow.

Return to the broadcasting section on the dashboard.

Check the status of your broadcast to ensure it is scheduled correctly.

By following these steps, you can efficiently import a WhatsApp contact list and send broadcast messages using BotCommerce.