Access Subscriber Manager #

• Go to your BotCommerce dashboard.
• Navigate to Subscriber Manager.

• Click on options and select “Import subscribers” from the dropdown menu.

Prepare Your CSV File #

• Click on “Sample CSV” to download a sample file for proper formatting.

• Open the downloaded file and organize your data. Ensure phone numbers are in regular format, not scientific format.

• Change the cell format to numbers with zero decimal places to maintain proper phone number format.

• Input phone numbers with your country code (e.g., 880 for Bangladesh) but without the plus sign.

Import Subscribers: #

• Save your file in CSV format.
• Return to BotCommerce and upload your CSV file.

• Verify that all subscriber information is correctly uploaded.

Assign Labels and Bots: #

• Assign labels to your imported subscribers.

• Select a bot to associate with these subscribers.

• Click on “Confirm” to complete the import process.

Create a Broadcast Message: #

• • Go back to the BotCommerce dashboard.
• Select “Broadcasting” from the WhatsApp section and click on “Create New Broadcast”.

• • Use the Visual Flow Builder to create your broadcast message.
  • Provide a name for your campaign.

Configure Broadcast Settings: #

• Toggle between “24 hours” and “Anytime” to select your target subscribers.

• • • Select a message template for your broadcast.
    • Input variable data for personalization (e.g., product name, sale name, sale percentage).

Schedule the Broadcast: #

• If you want to send the message later, toggle the “Send Later” button.

• Set the desired date, time, and timezone for the broadcast.
• Save your workflow.

Check Broadcast Status: #

• Return to the broadcasting section on the dashboard.

• • Check the status of your broadcast to ensure it is scheduled correctly.

By following these steps, you can efficiently import a WhatsApp contact list and send broadcast messages using BotCommerce.