Follow the next steps to broadcast messages to Telegram subscribers:

Access the Message Broadcast Feature:

1. • From the BotCommerce dashboard, navigate to “Message Broadcast.”
2. • Click on the “Create” button to start setting up your broadcast. This will open the Visual Flow Builder.

Configure the Broadcast Campaign:

1. • Name Your Campaign: Give your broadcast campaign a unique name to identify it later.
2. • Segment Your Audience (Optional):
     • Use “Include Label” and “Exclude Label” fields to target specific groups of subscribers.
       • For instance, if you only want to broadcast to subscribers labeled as “Shortlink,” include that label here.
       • The system will display the number of targeted subscribers based on your label selections.

Set the Sending Time:

1. • Instant Broadcast: Choose this option if you want to send the message immediately.
   • Schedule Broadcast: If you prefer to send the message at a later time, select the date and time, and choose the appropriate time zone.

Create the Broadcast Message:

• • Add a Message: Select the type of content you wish to broadcast—text, image, audio, video, file, or e-commerce.
    

Design the Flow:

1. • • • For a simple text message, drag a “Text Reply” element and connect it to the “Start Bot Flow.”
     • • Double-click on the text element to enter your message content.
   • • Include Multiple Messages: You can add several messages to the broadcast, but note that Telegram introduces a slight delay between multiple messages, which could extend the time required for the campaign to complete.

Enhance Your Broadcast (Optional):

1. • Add Buttons: Enhance user interaction by adding buttons to your messages.
     Set Button Actions: Name the buttons and choose their actions, such as linking to a post-back reply.

Test the Broadcast:

1. • Before sending the broadcast to your entire audience, use the “Test” button to preview the message.
2. • Select one or two subscribers to receive the test message to ensure everything is working as expected.

Save and Launch the Broadcast:

1. • Once satisfied, save the broadcast campaign.
2. • Return to the dashboard to review the campaign status.
3. • If you scheduled the broadcast, it will be sent at the specified time.

Review the Broadcast

• • After the broadcast is sent, you can check the campaign in the dashboard to confirm its success.