🏢 Departments

😌 Don’t stress out! Click here to hire an expert to set up your chatbot, fix issues, or build custom solutions 😌

📚 In this tutorial, you will learn how to configure departments within your support system.

To configure your support system departments, navigate to Setup-> Support -> Departments and click New Department.

Department name – Enter department name
Hide from client? – Whether this department is hidden when customer is opening a ticket.
Department email – Enter the department email