🖥️ Configuring User Details in Slack Notifications for New Conversations

📚 Learn how to customize user detail notifications in Slack by configuring which information appears when a new user starts a conversation in OmniChat. Customize fields like email, location, and more.

In this tutorial, we’ll guide you through configuring user details in Slack notifications. You’ll learn how to select which user information appears when a new user starts a conversation in OmniChat.

The setting Settings > Slack > User fields allows you to choose which user details to include in the message sent to the main channel when a new user sends the first message. You can include the slug of your custom user details or the following slugs: browser, browser_language, location, email, user_type, token, creation_time, country_code, current_url, os, city, address, postal_code, phone, birthdate, company, timezone, website. Default: email, browser, browser_language, location.

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