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📌 About BotCommerce

📚 Learn everything that BotCommerce can do for you.

Unlock your business’s potential with BotCommerce, the all-in-one solution for WhatsApp, Facebook, Instagram and Telegram! Enjoy unlimited AI chatbots, seamless multi-agent live chat, and powerful tools for lead management and engagement. Boost your outreach with tailored broadcast campaigns, scheduled messaging, and easy integrations with WooCommerce and Shopify. Elevate your communication with in-chat catalogs and revolutionize your group management—all while collaborating effortlessly with your team. Dive in and transform your digital strategy today!

Here is a list of everything that BotCommerce can offer you.

Train an Artificial Intelligence to offer tailored experiences for your or your customers’ leads. Deliver 24/7 assistance in any language and create engaging conversations that drive sales:
  • Unlimited chatbot subscribers and messages
  • Visual drag & drop flow builder
  • Advanced AI training with files, websites, FAQs and keywords
  • Send buttons, menus, images, videos, voice notes and files
  • Embed chatbot widgets on any website
Available for:

Label your unique subscribers to separate and group them based on specific criteria. Collect user input and use it to further classify them, allowing you to later send targeted sequences or broadcasting messages that resonate with each group.

Create forms inside your chatbots to gather information about leads directly from the chat and export it as a CSV file. Follow up with them at the right time and place to convert using omnichannel campaigns.

  • Schedule appointments, collect feedback, or capture leads
  • Ask the users for data and store their answers
  • Program sequences & notifications in your chats
  • Send them emails and SMS with our MailChimp & Twilio integrations
  • Create custom categories for the stored info
  • Download as a CSV file to use on other channels

Available for:

Connect seamlessly with REST API to link your messaging across multiple platforms and apps. This integration is useful for Zapier, Pabbly, WooCommerce, Shopify, Integromat, and any other app supporting API connections.

  • Streamlined integration
  • Effortless data sharing​
  • Customized communication
  • Enhanced connectivity
  • Optimized workflows
  • Diverse application integration
  • And much more

Manage your interactions with automatic functions to encourage engagement, answer questions and protect your reputation.

  • Train an AI to answer your comments
  • Set automatic likes and responses to interactions
  • Program follow-up messages for commenters
  • Hide and delete offensive or spamming remarks

Available for:

Send promotional messages and notifications anytime, boasting an average open rate of 80% and no 24-hour rule restriction for Telegram. Reactivate dormant customers, re-engage your audience, or send messages with precision through segmented audience targeting.

Available for:

Transform your messaging strategy! Effortlessly set up drip campaigns for WhatsApp and Telegram to send sequential messages at predefined times. Boost user engagement, nurture relationships, and streamline your messaging workflow.

  • Program sequences & notifications in your chats
  • Tailor sequences based on user activity and responses
  • Deliver personalized content

Available for:

Engage your leads across multiple channels. Send SMS and email campaigns to the contacts captured through your chats.

  • Integration with Mailchimp, Twilio and similar platforms​
  • Program sequences for follow-up and retargeting
  • Automatically add leads to lists
  • Integrate opt-in forms in your chats
  • Create visually attractive templates
Easily share your bot on social media platforms and email campaigns with short links, and create Telegram and WhatsApp chat widgets that can be seamlessly integrated into any website. Available for:

Stay on top of every message! Seamlessly handle and respond to chats across multiple accounts in one unified place.

  • Assign the conversation to different team members
  • Disable chatbots per conversation when a human agent steps in
  • Enhanced AI message rewriting for better chats
  • Real-time chat translation into your language
  • Program sequences to follow-up on potential buyers
  • Place tags to classify leads and conversations
  • Collect and store the leads’ information

Available for:

Automatically message WhatsApp subscribers when events occur in third-party systems. Integrate your store, CRM, or other platforms for seamless interactions & enhanced customer engagement.

Display multiple media pieces, like images & videos, in one message. Capture attention with eye-catching carousels showcasing products, services, discounts, new arrivals, or even a website.

Create Click-to-WhatsApp ad campaigns for Facebook and Instagram, send automated replies, track performance, and turn ad clicks into WhatsApp conversations that convert.

Integrate your chatbots with WooCommerce and Shopify, enabling various actions such as Order Notifications, abandoned cart reminders, COD to Prepaid Conversion via WhatsApp & much more.

Showcase products directly on WhatsApp, enabling smooth shopping. Drive sales with in-chat checkout and automation, turning your bot into a dedicated virtual salesperson.

Collect payments on WhatsApp via UPI (GPay, Paytm, PhonePe), debit/credit cards, and net banking. Enable seamless shopping without leaving the chat. Available in India, Singapore & Brazil.

Engage your leads with visually captivating forms and calendars within WhatsApp conversations. Capture their responses and send the data via HTTP APIs to any third-party application.

Revolutionize your Telegram group management! Automate tasks, filter unwanted content, and schedule posts for seamless content sharing. Ensure a streamlined and engaging group experience while saving time and effort.

  • Automate Telegram group management tasks
  • Filter unwanted content like images, links, or specific keywords
  • Schedule posts for seamless content sharing within your group
  • Maintain a spam-free environment

Google Sheets integration allows you to automatically send messages directly from your sheet’s data. No more manual hassle—pull data from specific columns and send personalized messages with ease. Once set up, messages are triggered automatically whenever new data is added or specific events occur, streamlining your business operations.

Customize API calls to connect with external systems, services, or databases. This enables real-time data exchange, automating workflows and triggering actions to create a more interactive and dynamic chatbot experience.

Give your team access to this app under your account subscription, ensuring seamless collaboration without additional expenses. Empower your team to leverage the app's full suite of tools and assist in configuring account settings.

  • Individual user profiles for each member
  • Grant access to essential tools and functionalities
  • Integrate new members without extra costs
  • Team members enjoy equal visibility and access, fostering teamwork

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